Looking back, I guess it was a sightless turn
I was talking to a friend lately about the melancholy moments in a professional career that became influential turns when looking back....
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- Jul 17, 2022
- 4 min
You just drifted. Stay focused.
Organizations are becoming more connected than ever before with the complete office packages of Microsoft or Google. We can work on...
- Mar 7, 2022
- 4 min
Who is your department's helpline for projects?
My zipper broke on my winter jacket the other day and I was able to contact the manufacturer, work through a claim, and have it repaired....
- Feb 28, 2022
- 2 min
What is operational empathy? Part 2.
Before getting into the definition of operational empathy as a continuation of Part 1, I want to describe a mindset that we realized we...
- Feb 20, 2022
- 2 min
What is operational empathy? Part 1.
A decade ago, I was part of a team training Overall Equipment Effectiveness (OEE) to a group of middle and upper management. The audience...
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