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The strength of the bench
A manager I had while working at an Outback in the late 1990s, once made a point that no one in the kitchen forgot. When a cook named Bird slowed the pace of the line, she didnât argue or lecture. Instead she had him sit in a chair and watch her do both jobs; his and hers. In that moment, the message was unmistakable: effort isnât coached. Itâs expected. And everyone has a choice to make when it comes to the effort that is given.
Mar 163 min read
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There is gold in those hills
Gold rush fever doesnât begin with greed, it begins with a glimmer. In moments of operational stress, a promising automation project, sourcing shift, or cost-cutting idea can feel like rescue. But not every glittering opportunity is a sustainable vein. Courageous leadership requires more than chasing what shines; it demands the discipline to test, align, and mine wisely while balancing ambition with long-term stability.
Feb 263 min read
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Lou Brown and the Gambler's Fallacy
In Major League, Lou Brown reminds us that a winning streak is simply consecutive wins, nothing mystical. Leaders often fall into the gamblerâs fallacy, believing failure is âdueâ or success will continue automatically. But probability has no memory. Momentum isnât luck but instead a disciplined execution repeated. Each outcome stands on its own preparation and focus.
Feb 173 min read
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A flaw within the 1:1 - How a 4/3 mindset enhances a team
In any healthy organization, 1:1 meetings create alignment around priorities, progress, and accountability. Yet too often, these conversations become consumed by managing today and improving tomorrow, leaving little space for intentional development. The 4/3 meeting fills in the gap of the 1:1 by adding a deliberate commitment to growth. It creates space for leaders and followers to ask where they are getting in each way, align on development goals, and invest in becoming bet
Jan 43 min read
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Caring vs. Carrying: A Leadership Distinction That Matters
When work doesnât get done, leaders face a choice. Caring addresses the gap, reinforces ownership, and invites growth. Carrying ignores the issue, absorbs the burden, and teaches avoidance. The difference is subtle, but the impact on people, trust, and culture is sustainable.
Dec 18, 20253 min read
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Changing your calendar-based meetings to meter-based meetings
Meetings often run on routine or by the calendar rather than purpose. What if we treated them like meter-based maintenance, held only when the work truly needs alignment, clarity, or connection? By responding to real signals instead of the calendar, meetings become more meaningful, teams stay focused, and leadership becomes more intentional and empathetic.
Dec 3, 20253 min read
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Presenting through the lens of unconscious competence
We all develop abilities that eventually feel effortless, but the path to that ease is anything but accidental. The Four Stages of Competency reveal how we move from unawareness to mastery, and how, along the way, our most valuable strengths often become the ones we stop noticing. In blog, we review witnessing unconscious competence in real time, to uncover what true preparedness looks like.
Nov 20, 20253 min read
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What is operational empathy? Part 3.
Operational empathy is not sympathy. It is the act of listening and understanding the operations. It is the constant reminder that manufacturers manufacture. It is the act of staying close enough to the floor to sense things such as fatigue, complacency, and momentum.
Nov 10, 20252 min read
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The importance of experiencing a tie
Since 1996, college football has not experienced a tie. Instead, the emotions of a game get carried into overtime. The current college football student body was not even born when the last time a tie occurred. Could this be why fans seem to be rushing the field after a victory more than ever before? Have we lost the value of a regular season win, at the expense of removing the emotions learned from a tie? This blog looks at this history, and considers what we have lost withou
Oct 20, 20255 min read
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Practicing the Art of Failing Forward
Fear of failure isnât the real obstacle. Instead, our lack of practice is. By treating failure as rehearsal, not catastrophe, we build resilience, insight, and momentum. Whether in leadership, manufacturing, or personal growth, creating space to fail forward transforms hesitation into progress.
Oct 1, 20252 min read
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Run, Improve, or Transform - You Can Only Prioritize Two
Recently, manufacturing organizations are attempting to couple an AI transformation within the operating and improvement models. Typically, organizations can only do two of the three when looking at the options to Run, Improve, or Transform. However, prioritizing two, then couple it with a third, an organization can be successful with an AI transformation.
Sep 22, 20253 min read
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The 5-Iâs: Iterating to clarify the response to the prompt
The 5-Iâs: Iterating to clarify the response to the prompt In manufacturing, velocity is key, but when coupled with precision, it creates...
Aug 18, 20252 min read
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What I learned from the inchworm on leadership
When progress stalls, leadership demands a reflection. Inspired by the measured movement of an inchworm, this blog explores how leaders can embrace rhythm by stretching, anchoring, pulling, and anchoring (SAPA) to move forward with vision, anchoring in alignment, and building momentum through intentional progress. Discover the SAPA approach to sustainable, grounded leadership.
Aug 4, 20253 min read
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What the reemergence of the firefly can teach us about data
If the recent influx of fireflies is an unexpected comeback, we're reminded that data alone doesnât tell the whole story. It's a signal that we must pair historical insight with forecasting fortitude to truly light the way forward.
Jul 15, 20253 min read
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The Digital Mirror: Why We Stare at Ourselves in Virtual Meetings
Virtual meetings have not only changed where we gather,but how we see ourselves. Literally. Many of us have developed the unconscious habit of watching our own video feed during meetings, pulled by the comfort of the familiar and the pressure to present ourselves âjust right.â But beneath this behavior lies a fascinating disruption in human communication. Known as oculesics, the study of eye behavior reveals how virtual spaces distort eye contact, but we can adapt in the virt
Jul 7, 20253 min read
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Donât Just LeaveâLeave a Legacy: Why It Matters Before You Move On
Leaving a job is common. Leaving a legacy is rare. This blog explores why how you leave may matter just as much as how you arrivedâand what it means to transition with purpose.
Jun 30, 20252 min read
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The impact on revenue as stock out improves
Reducing stock outs in your MRO storeroom isnât just good maintenance practiceâitâs a financial strategy. This post breaks down how improving SMRP 5.5.33 Stock Out can directly boost revenue. However, we recognize the point where additional MRO investment no longer pays off.
Jun 19, 20253 min read
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The Seekerâs Silverware: What Dishwasher Habits Say About Human Nature
Iâve always unloaded the silverware lastâand it turns out, Iâm not alone. This everyday habit might seem trivial, but it reveals something deeper about how we seek satisfaction, create meaning in routine, and quietly rebel against the standard.
Jun 10, 20252 min read
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Reclaiming Emotion in Virtual Meetings: Why the Amygdala Matters
As virtual meetings become a permanent fixture of modern work life, organizations must grapple with a subtle but critical challenge: emotional disengagement. This blog explores how virtual platforms often fail to engage the amygdala, the part of the brain responsible for processing emotion and forming memories. When the amygdala isn't engaged, it leads to reduced retention, motivation, and collaboration.
May 15, 20252 min read
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The True Power of Making Others Feel Special
The goal of a leader is to make their team feel special. A recent activity existed in a company where they made a tempered version of a "signing day" for recent co-ops that were signing a full time employees. The importance of the event humbled many with the response of one of the employees when asked to describe the experience.
May 5, 20253 min read
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Vincent Vega and the Art of Getting Derailed
Vincent Vega was derailed by The Wolf. He realized he had found his bottom, and the only way was up. But fate had a different plan by the hand of Butch. But reflecting on the situation Vincent found himself in, gives hope to a higher ground in the lowest of lows. Vincent was about to change in his moment of derailment.
Apr 23, 20253 min read
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The origins of a reliability engineer
The origins of a reliability engineer may go back to Royal Engineers disposing of unexploded bombs. These Royal Engineers mastered their craft at mitigating risk, recognition of patterns, and iterating their skill-set. Similar to Reliability Engineers in manufacturing, there needs to be a skill set fully dedicated to similar situations.
Apr 14, 20252 min read
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A prerequisite to VLM in manufacturing
A prerequisite to apply visual language models into a manufacturing facility is an asset hierarchy.
Mar 11, 20253 min read
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The Cognitive Dissonance Challenge: Breaking Barriers to Change in Manufacturing
A challenge to overcome the cognitive dissonance of an organization.
Feb 25, 20253 min read
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