Applying lessons learned from the service industry into manufacturing
These are my Top 10 lessons learned from the service industry that are applicable to manufacturing.
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- Aug 11
- 3 min
Captain - Evaluation of shared versus singular leadership
Growing up in Texas, I vividly remember finding a Lubber Grasshopper struggling in the middle of Pine Island Bayou on a hot and muggy...
- Aug 5
- 2 min
An escalation policy through the lens of an investment
I remember my first breakdown like it was yesterday. It was a Sunday when I responded to a breakdown of the cold mill's left-tilt...
- Jul 30
- 2 min
Building an escalation policy - A guide for a first time manager in manufacturing
Need an escalation policy being a first time manager? Try this list that includes some of the basics for someone in manufacturing.
- Jun 30
- 3 min
High, low, flamingo - Commit to conversation starters when one doesn't exist
Creating a conversation is simple as three. Try something new, something different, something you read. Or try, high, low, flamingo.
- Jun 23
- 3 min
Error proofing - How referencing a Tom Hanks movie has taught me about error proofing in MRO
Error proofing data, especially when it is manually inputted, needs to be incorporated in manufacturing to improve cost and efficiencies.
- Jun 16
- 2 min
Defect detection - AI is to ensure the second one is prime.
For two decades, the theme of first-time prime has been branded into my head, demeanor, and strategies to improve quality. If unfamiliar,...
- Jun 5
- 5 min
For education sake. Find a mentor.
Learning through experience is exponentially more valuable with a mentor, as long as you want to be the mentee.
- May 27
- 3 min
An MRO for the unrefurbished: How to build a spares strategy in manufacturing that includes unrefurbished parts
Many publications exist on spare strategies that enable the cliche that states to have the right part, in the right condition, and at the...
- May 13
- 3 min
Second longest, go-ahead shot...
Saturday on SportCenter, I heard a statistic that showcased the evolution of analytical capabilities and the uncanny ability to drop a...
- Apr 21
- 2 min
Unable to relate to "in progress"
I am not able to take it any more. That’s it! Stop using that phrase. I do not want to hear actions framed in that context anymore. The...
- Apr 16
- 3 min
Applying my first lesson from Baltimore’s Francis Scott Key Bridge failure
The FBI has recently opened a criminal investigation on the container ship that brought down Baltimore’s Francis Scott Key Bridge in...
- Mar 23
- 3 min
A 9 3/4 mindset going into your shutdown
Imagine your production line is winding down after a productive month, and now it is time to allocate time for your monthly repair turn...
- Mar 10
- 3 min
How did the stop sign get there?
There are some days when I am just in a lousy rut. Some days, I find myself looking at an assignment, an action item, or a blank screen...
- Feb 25
- 4 min
When to use an extra life
If you grew up in the 80s or 90s, you most likely know what the green mushroom provides the gamer in Mario Brothers. If you played the...
- Feb 18
- 3 min
The antithesis of Gemba
This morning was 14 degrees Fahrenheit, yet the sun showed off its superpower by making the recent 4 inches of snow sparkle in every...
- Feb 12
- 3 min
Establishing your Norm.
No sitcom will ever eclipse the number-one ranking that I give to Cheers. Combining the humor and witty dialogue within a diverse group...
- Jan 28
- 2 min
Some assembly is required. This is the way.
You may have recently completed a Lego set gifted to you for Christmas. In our case, The Mandalorian Helmet sits on a shelf with the...
- Jan 14
- 3 min
Ideas are not rare.
Imagine you are in a small house in the Beacon Hill neighborhood in Boston. Starring out the window, you see rows of red-brick houses,...
- Jan 6
- 3 min
The emotions of machines.
Charles Darwin is known for his insight into evolution and natural selection. In the mid-1800s, Darwin began to challenge how organisms...
- Dec 29, 2023
- 2 min
Zugzwang moments within performance goals
Performance goals Performance goal season is wrapping up. With a few days remaining, you summarize your annual performance to each goal...
- Dec 10, 2023
- 3 min
Canceling a PM can impact your metrics differently.
Within practically all computerized maintenance management systems (CMMS), there are mechanisms to do preventive maintenance (PMs). These...
- Dec 5, 2023
- 3 min
Idioms for when both options are bad.
A decade ago, I vividly remember facing a dilemma where neither option was good. A department I was responsible for had a basement with...
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