These are my Top 10 lessons learned from the service industry that are applicable to manufacturing.

Growing up in Texas, I vividly remember finding a Lubber Grasshopper struggling in the middle of Pine Island Bayou on a hot and muggy...

I remember my first breakdown like it was yesterday. It was a Sunday when I responded to a breakdown of the cold mill's left-tilt...

Need an escalation policy being a first time manager? Try this list that includes some of the basics for someone in manufacturing.

Creating a conversation is simple as three. Try something new, something different, something you read. Or try, high, low, flamingo.

Each Friday, I typically call a friend to catch up. I reach out to them, re-calibrating memories of old stories when camera phones...

If you grew up in the 80s or 90s, you most likely know what the green mushroom provides the gamer in Mario Brothers. If you played the...

This morning was 14 degrees Fahrenheit, yet the sun showed off its superpower by making the recent 4 inches of snow sparkle in every...

Charles Darwin is known for his insight into evolution and natural selection. In the mid-1800s, Darwin began to challenge how organisms...

During onboarding activities of new employees, I remind each new hirer that they have a superpower. It is a superpower that the current...

I have been on a housekeeping mission as of late. It has not originated from a whitepaper that talks about 5S strategies for millennials....

The score was 8 to 1 in the middle of the fifth, and the Pittsburgh Pirates were losing. Not exactly surprising considering the team’s...

Have you ever been stuck in a good rut? Have you caught yourself in the middle of an incident investigation, and the root cause continues...

What is your approach to solving a puzzle? I assume it starts with flipping over each cardboard-brown piece to make the patterns face up....

Mastering a presentation takes time. Intensively interrogating each slide to enhance the message of the slide deck can take months and...

There is an office complex over 100 years old just outside of Chicago. Still occupied, it is an office complex for a leadership team that...

What does be good faster mean to you? Since I heard this, I have been stirring on it. Challenging myself with the interpreted wisdom, I...

Think about a recent morning meeting that you have been part of. I will assume that most of us start with safety at the forefront of this...

I try to make time daily to walk up and down production lines. I learned early on to use all of my senses during these walks to indicate...

Do you remember the scene in Animal House when Stork redirects the band during the parade? Under the direction of Marion Wormer, he takes...